Goods are classified as faulty if they have been received damaged, or where a manufacturing fault occurs within 24 months of purchase. In this case we kindly ask you to send the article back to us. For a simple return, please use the pre-printed return form and return label included in your parcel. If you cannot find the return label, please contact our Customer Service. We cannot accept items that have been worn and used beyond being tried on. Watches and sunglasses may be sent back for repair up to 24 months after the date of purchase, along with the original receipt, if they are faulty or for any manufacturing fault. Watches and sunglasses are classified as faulty if they have been received damaged, or where a manufacturing fault occurs within 24 months of the date of purchase. Please note that watches or sunglasses that are damaged as a result of normal wear and tear are not considered to be faulty.
AUTHENTICITY
At Versace we take great pride in combining outstanding design with flawless manufacturing. This is how we ensure that our creations meet the top standard you expect from us, a unique quality that is unattainable by counterfeiters. To make sure that you can easily verify the authenticity of Versace items we have developed an online authentication system. You may authenticate each item you have purchased through its product label by tapping the NFC tag with your phone. You can find detailed instructions by scanning the QR code printed on each product label with your phone. If the item you have purchased carries a CLG code, please follow this link and register with the service.