Dolce & Gobbana / LUXOTTICA WARRANTY & REPAIR SERVICE CENTER

https://www.luxottica.com/en/northamerica-after-sales-service

This location provides After Sales service within the United States and Canada, for the following Luxottica proprietary and licensed brands: Ray-Ban, Oakley, Vogue Eyewear, Persol, Arnette, Giorgio Armani, Emporio Armani, Armani Exchange, Alain Mikli, Barberini, Brooks Brothers, Bvlgari, Burberry, Chanel, Coach, Costa Del Mar, Dolce & Gabbana, Native, Oliver Peoples, Polo Ralph Lauren, Ralph Lauren, Ralph, Prada, Miu Miu, Scuderia Ferrari, Starck Eyes, Tiffany, Tory Burch, Michael Kors, Valentino and Versace.

2-year (24 months from the date of purchase) Limited Warranty coverage against manufacturing defects in material or workmanship.

For products purchased in California: Warranties on products purchased on or after July 1, 2023 will commence on the date of delivery of the product (not date of purchase).

WHAT IS COVERED BY WARRANTY (examples):

  • Delamination and/or peeling of sun lens coating
  • Bubbles or imperfections in lens coating  
  • Premature flaking or deterioration of frame coating
  • Soldering defects of temple hinges and/or barrels

WHAT IS NOT COVERED BY WARRANTY (examples):

  • Normal wear and tear (scratches or pit marks on sun lenses )
  • Any damages caused by accident, abuse, neglect, shock, improper use or storage of product
  • Damage caused by chemicals (hair spray, cologne, window cleaner, alcohol, etc…)
  • Damage caused by unauthorized modifications or repairs
  • Loss of eyewear
  • Prescription (Rx) lenses

(ALL WARRANTY CLAIMS ARE SUBJECT TO A CASE BY CASE EVALUATION)